06. Troubleshooting

• Images are not resized, why?
• How can I solve slow picture resizing?
• Why I can't login with right credentials?
• Why I can't upload larger file than 3 MB?

Images are not resized, why?

The problem can be in missing GraphicsMagick library. You need to install GraphicsMagick (default) or ImageMagick, both libraries are multiplatform.

How can I solve slow picture resizing?

I had same problem on macOS with GraphicsMagick. Try to switch GraphicsMagick to ImageMagick in app /config file:

default-image-converter   : im

Then don't forgot to restart app.

Why I can't login with right credentials?

Eshop has a small protection for testing credentials. If some user performs more than 5 attempts to login then the system blocks IP for 15 minutes. So maybe is your IP blocked.

Why I can't upload larger file than 3 MB?

Uploading files is limited according to rules below and you can extend this size in: /controllers/admin.js file.

• uploading in Products, File Browser or Drag & Drop in CMS editor: 3 MB (multipart)
• cropped pictures in CMS editor have limit: 2 MB (base64)